1. POSITION VACANT: Operations Manager, Make-A-Wish India, Mumbai, Maharashtra, India

2. ORGANISATION BACKGROUND:

Established in 1995, Make-A-Wish Foundation India is a non-profit organization that has fulfilled 82,544 wishes across 11 office locations across India since its inception. Make-A-Wish Foundation is the largest and only wish-granting organization in India and dedicated to granting wishes of children between the ages of 3 and 18 years, living with life-threatening illnesses, irrespective of their socio-economic status, caste, race or religion.

For more information about the organisation, please visit https://makeawishindia.org/

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the CEO, the Operations Manager shall be responsible for the following responsibilities:

Key Deliverable:

(1) Ensure effective communication and coordination between the central office and 11 divisional offices;
(2) Facilitate regular meetings, updates, and information sharing to maintain smooth operations across all locations;
(3) Address any operational issues or challenges faced by the divisional offices and provide timely support;

(4) Support in procurement-related matters and maintain accurate records;

(5) Develop and maintain reporting templates for beneficiaries, donors, and other relevant metrics;

(6) Collect, analyze, and consolidate data from divisional offices to create accurate and comprehensive reports;

(7) Prepare and submit accurate and comprehensive reports on fundraising activities, financials, and other relevant metrics for internal and external stakeholders;

(8) Liaise with external stakeholders, such as donors, partners, and regulatory agencies, to provide required reports and information;

(9) Utilize advanced Excel skills to manage and manipulate data efficiently;

(10) Present reports to management, highlighting key insights, trends, and areas of improvement.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification
Applicants must be postgraduate in relevant field from a reputed institution.

Experience:

(1) Minimum two to three years of relevant experience in assisting in operational planning.

Skills and Competencies:

(1) Should be strong at problem-solving and decision-making, with good people skills;

(2) Ability to apply a variety of strategic frameworks to analyse scenarios to guide and develop solutions;

(3) Passion for development and an understanding of the social impact space;

(4) Excellent oral and written communication in English.

5. COMPENSATION OFFERED:

Gross compensation budgeted for the position is attractive and ranges from Rs. 6 to 8 lacs per annum. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

6. LOCATION: Mumbai

7. REFERENCE: OM-MAWI

8. CONTACT INFORMATION:

Team SAMS

Strategic Alliance Management Services P Ltd.

1/1B, Choudhary Hetram House, Bharat Nagar

New Friends Colony, New Delhi 110 025

Phone Nos.: 011- 4081 9900; 4165 3612

9. APPLICATION PROCESS:

Eligible candidates interested in the position, are requested to apply using the link: https://bit.ly/OM-MAWI by or before July 21, 2023.