1. POSITION VACANT: Consultant- Programme Officers (Two vacancies), Seva Foundation; Work Remotely from Delhi-NCR, Kolkata, Bhopal, Patna, Ranchi, or Bhubaneshwar

2. ORGANIZATIONAL BACKGROUND:

Seva Foundation (Seva) is a global non-profit eye care organization that transforms lives by restoring sight and preventing blindness. Since 1978, Seva has provided sight-saving surgeries, eyeglasses, medicine, and other eye care services to more than 40 million people in underserved communities around the world. Globally, more than 2.2 billion people have a vision impairment, and of these, at least 1 billion have a vision impairment that could have been prevented and/or is yet to be addressed. Seva’s programs have been instrumental in making eye care available to those who cannot afford it. Their programs are driven by four pillars: establishing self-sustaining vision centers, eye care for kids, bringing the best in technology, and training and job creation.

Seva believes that restoring sight is one of the most cost-effective ways to relieve suffering and reduce poverty. When a blind person gets her/ his sight back, s/he can go back to work, earn, and support her/ his family. Seva has helped nearly 5 million people who were blind, regain their sight, in more than 20 countries. Seva works with more than 100 eye hospitals around the world, strengthening their capacity to provide quality, and comprehensive eye care services. Seva regularly collects data from it’s partner hospitals on metrics such as patients seen, surgeries advised and performed, surgical outcomes, glasses advised and fitted, and income and expenses, to monitor their performance. Seva’s partners submit this quantitative data every quarter via an excel reporting template. Seva reviews, cleans and ingests the data it into an SQL database integrated with it’s Power BI dashboards. The dashboards are used by Seva’s partners, to monitor and manage their hospital’s performance.

For more information about Seva, please visit: https://www.seva.org/.

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Regional Director - India, the Consultant-Programme Officers (CPOs) shall be responsible for project management, impact assessment, and data management, within the country program, with emphasis on on efficiency and impact. The roles are tasked with improving program quality, stakeholder management, day-to-day management of program activities, health research, data analysis, and evidencing Seva’s work. The CPOs shall primarily provide support to the program and operations team, for overseeing implementation, partner relations, fund utilization, and measuring impact, through a responsive process of planning, execution, and assessment, helping guide and direct program implementation.

The roles are vital for growing country programs in India and the region, and enabling the management, implementation, and impact assessment of each.

The CPOs shall assume overall responsibility for program operations and assist the Regional Director- India in preparing reports and communications, documenting learnings from the Global Sight Initiative (GSI) in the region, as well as sourcing potential collaborations in other complementary sectors (female empowerment, job creation, primary health, and poverty alleviation).

The roles include regular travel to partner hospitals across India.

Key Job Responsibilities:

(A) Program Management and Implementation

(1) Develop a structured system and defined procedures to manage the program efficiently;

(2) Utilize technical support for program implementation, working with up to 15 Seva partners, spread across multiple Indian States and UTs;

(3) Strengthen and promote the GSI network by inculcating collective learning among partners and key stakeholders;

(4) Provide support in facilitating and monitoring Seva-supported programs/ activities against deliverables as per key program drivers;

(5) Conduct field visits to program sites to understand progress and develop feedback systems with partners, to accomplish goals;

(6) Identify problems or obstacles that may interfere with program implementation and work with staff and partners to appropriately address the same.

(B) Monitoring, Evaluation, and Impact Assessment
(1) Strengthen the M&E system to ensure data-driven decision-making;

(2) Track and update key performance indicators and activities to monitor and assure progress towards desired outcomes;

(3) Consolidate, analyze, synthesize, and disseminate key programmatic insights to the team and partners, both monthly and quarterly;

(4) Lead and/or coordinate all assessments, evaluations, and performance evaluation tasks, including planning and reporting on the same;

(5) Collaborate, develop, and maintain strong relationships with other teams.

(C) Reporting, Data Management, and Quantitative Research
(1) Prepare concept notes on important conservation issues related to primary eye health, health policies, and eye hospital management;

(2) Write and contribute to reports, and publications and edit the documents to ensure accuracy;

(3) Draft reports, and conduct literature search, and reviews;

(4) Conduct statistical analyses of data sets and information;

(5) Support the documentation of Information Management and M&E domain processes;

(6) Support the development of coherent and coordinated research activities relating to Seva’s work to enable sharing of best practices and learnings in the development sector;
(7) Produce and help coordinate a wide range of high-quality written outputs for various audiences, including well-targeted and evidenced research papers, blogs, and other outputs.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification
(1) Applicants must have a Master’s or advanced degree in public health, management, economics, community ophthalmology, development studies, or other related fields;

(2) Bachelor’s degree in Optometry, in combination with a master’s degree, shall be preferred.

Experience 

(1) Minimum five years of full-time work experience in Public Health Research/ Project Management/ Impact Assessment;
(2) Application and use of SPSS, STATA, or other similar statistical packages, PowerBi, and/or other data visualization platforms, shall be an advantage;
(3) Applicants must have experience in managing multi-state or national programs.

Skills and Competencies

(1) Strong administrative and managerial abilities; 

(2) Knowledge of Microsoft Office (Advanced Excel, PowerPoint, and MS Word);

(3) Data analytical skills, and experience of report writing in English, is essential;
(4) Demonstrated capability of scientific writing is preferred;
(5) Ability to manage multiple and complex tasks;
(6) Ability to thrive under pressure, time constraints and task complexity;
(7) Strong people skills and the ability to foster strong team spirit;
(8) Ability to successfully interface with internal actors, donors, and partners, to resolve program issues;
(9) Excellent interpersonal and communication skills, with the ability to collaborate, develop and maintain strong relationships with other teams;

(10) Comfortable in a representational role, involving speaking on eye health issues with internal and external audiences;
(11) Well-organized and self-motivated with demonstrable writing, management, and creative, problem-solving skills.
(12) Ability to travel up to 25% of the time.

5. COMPENSATION OFFERED:

The offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.

6. LOCATION: The post-holder shall work remotely and must be based in Delhi-NCR, Kolkata, Bhopal, Patna, Ranchi, or Bhubaneshwar.

7. NUMBER of VACANCIES: Two

8. MODALITY OF ENGAGEMENT: These are full-time consultancy positions and the successful candidates shall be engaged through consultancy contracts initially for one year. The contracts may be renewed/ extended based on performance.

9. REFERENCE: CPO-SEVA

10. CONTACT INFORMATION:

Team SAMS
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 4081 9900; 4165 3612

11. APPLICATION PROCESS:

Eligible candidates interested in this position are requested to apply online at the link below: https://bit.ly/Apply-CPO-SEVA

Selected candidates shall be expected to subscribe to the following Seva values:

(1) Compassion in Action: Seva does not observe suffering, but addresses it.

(2) Selfless Service: Service is its own reward.

(3) Respect: Seva believes in the fundamental dignity and value of every person.

(4) Equity: Seva serves the underserved to ensure all people have access to quality care.

(5) Fun: Seva never takes itself too seriously. When you stop laughing, you’ve stopped living.